Recent Posts

Traveling Safely in the Snow

1/16/2018 (Permalink)

Storm Damage Traveling Safely in the Snow Stay home. If you really don’t have to go out, don’t. Even if you can drive well in the snow, not everyone else can.

There is more snow coming our way! Please follow these helpful tips to stay safe:

  • If you have to travel, please be careful when out and about as the roads may be slippery.
  • Leave the plows extra room to help take care of our roads. 
  • Keep a few extra car lengths between you and other travelers just in case anyone needs to stop quickly
  • Keep your gas tank at least 1/2 full to avoid freezing lines
  • Drive slowly. Everything takes longer on snow-covered roads. Accelerating, stopping, turning – nothing happens as quickly as on dry pavement. Give yourself time to maneuver by driving slowly.
  • AAA shares this tip if you are traveling long distances: Pack a cellular telephone with your local AAA’s telephone number, plus blankets, gloves, hats, food, water and any needed medication in your vehicle.

And as always, thank you to all of our emergency responders and utility workers who have to respond.

Please stay safe if you have to travel and as always, if you can, stay home. 

For more on the weather: http://ow.ly/pwdf30hO0DR

Preventing Ice Dams On Your Home

1/15/2018 (Permalink)

Storm Damage Preventing Ice Dams On Your Home Water then collects behind the dam and gradually works its way beneath roof shingles through a cycle of freezing and thawing.

Many homes in the northern US know what an ice dam is and the damages that they can do to the home. What is an ice dam? According to Bob Vila it is "These are thick accumulations of ice that form over the eaves of a house. Water then collects behind the dam and gradually works its way beneath roof shingles through a cycle of freezing and thawing."

When heat escapes the home and heats up the roof, it causes the snow to melt. That melting snow flows down the slope of the roof to refreeze on the unheated portions of the roof, like the eves and overhangs. As this cycle continues, the ice builds up on the edges of your home and traps water underneath. It is this water that can then leak into your home.

Bob Vila's website goes on to state: "Ice dams are preventable. If new roofing is being added at your home, make sure that proper precautions are being taken." 

Make sure the ventilation in your eaves, the peak and overhangs is adequate. "An air space above the insulation in the ceiling or attic then allows cold air to move freely, keeping the roof cold and preventing the snow cover from melting. When a roof is being constructed, inexpensive Styrofoam baffles may be installed to ensure that there is a passageway for cold air from the eaves to the peak."

Make sure your attic is properly insulated and sealed to prevent moisture from getting into the living areas of your home.

When putting on a new roof, make sure the snow and ice shield is installed properly on the subroof. This helps prevent moisture from finding its way into the home. This product forms a barrier for your roof to prevent against the water.

But then there are times that the damage does occur. When it does, have your roof cleared, and then call (978) 475-1199 SERVPRO® of The Andovers to inspect your home and make it "Like it never even happened."

North Andover Tips for Storm Damage

1/12/2018 (Permalink)

Storm Damage North Andover Tips for Storm Damage A storm can be flooding, ice dams, rain, hurricanes. Do you know who to call when your house is under attack? SERVPRO of The Andovers is here to help!

Some storms can be beautiful to watch but also very dangerous to your home and office. In order to stay safe, please follow these and other safety tips for your home.

Before the Storm

  • Have an emergency supply kit on hand
  • Develop a communication plan with all members of your family
  • Unplug electrical equipment
  • Secure outdoor objects that could cause damage if they are thrown
  • Stay inside a building or hard top vehicle
  • Secure windows and doors

During the Storm

  • Use a battery operated radio for updates and alerts
  • Avoid contact with corded phones
  • Avoid contact with electrical equipment
  • Avoid contact with water
  • Stay away from windows and doors

After the Storm               

  • Do not touch any downed wires
  • Do not drive through a flooded roadway
  • Stay away from storm damaged areas

Keep you and your family safe through a storm. When in doubt, stay away from anything that may look suspicious. Also, call SERVPRO of The Andovers, 978-475-1199, to help make your home "Like it never even happened."

We are here to help 24/7!

1/12/2018 (Permalink)

Storm Damage We are here to help 24/7! In this photo you can see how high the water was when the pipes burst. We are available 24/7 to respond to your storm emergencies!

SERVPRO of The Andovers is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help

Call Today - 978-475-1199

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of The Andovers has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Lawrence

SERVPRO of Lawrence specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet our crew  http://www.SERVPROlawrence.com/employee-photos

Certifications http://www.SERVPROlawrence.com/restoration-training-certifications

The Unseen Water Hiding in Your Home

1/12/2018 (Permalink)

Water Damage The Unseen Water Hiding in Your Home These can either penetrate or not the materials, depending on what they are to help monitor the progress of drying throughout the job.

You have been away for ten days on vacation, you arrive home at 9pm on a Sunday night and what do you want do? Probably get home, relax, and call it a night. But when you walk in and a pipe has burst while you are gone? That changes everything.

In order to save money, people can sometimes use their own tools to stop and dry up water damage. But, unfortunately, sometimes the unseen water in your home or office can cause the most problems. Hidden behind walls, cabinets or under flooring can be pooled water or moisture that will cause greater health risks to your home and family later on. Here at SERVPRO® of The Andovers, we have the tools to see that hidden damage and help stop potential problems.

  • Moisture Sensors – these will detect moisture in carpet, walls, and baseboards.
  • Moisture Meters – these determine the level of moisture in materials. These can either penetrate or not the materials, depending on what they are to help monitor the progress of drying throughout the job.
  • Thermohygrometers – these devices help monitor the temperature and relative humidity in the air. These two are a large part in the drying process and help the SERVPRO® professionals determine how to adjust the process along the way.
  • Infrared Cameras – this helps identify the areas that have hidden moisture and document its location. These cameras identify temperature differences in materials from where the areas are cooling (water has been evaporating) and where it is still affected by the moisture.

 Our goal is helping homeowners and business owners alike return to “Like it never even happened.” When in doubt, call SERVPRO® of The Andovers.

When Your Home is Under Water

1/12/2018 (Permalink)

Water Damage When Your Home is Under Water If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure.

A basement, or your first floor if you are on a slab,can flood at any time, although flooding most often occurs during heavy rainfall. These rooms are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Andover or North Andover basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 978-475-1199

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded room can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of The Andovers and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flood Remediation and Restoration Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Call us for assistance in cleaning your flooded basement at 978-475-1199.

Mold Education Part 1

1/12/2018 (Permalink)

Mold Remediation Mold Education Part 1 Fortunately, your SERVPRO® of The Andovers has the training, protective gear, and specialized equipment necessary to handle your mold problem.

When there's a water intrusion, like a roof leak or leaking water line, mold can quickly become a problem in your home or business. Mold can cause health effects and can also cause significant damage to your property. Fortunately, your SERVPRO® of The Andovers has the training, protective gear, and specialized equipment necessary to handle your mold problem. Although every mold damage scenario is different requiring a unique solution, the general mold remediation process stays the same. The following steps illustrate a "typical" mold removal process.

Call 978-475-1199 for help with your mold remediation needs.

The mold cleanup and restoration process begins when you call SERVPRO of The Andovers. A representative will ask a series of questions to help determine the necessary equipment, resources, and personnel needed.

Inspection and Damage Assessment

Your property will be carefully inspected for signs of mold using technology designed to detect mold and hidden water sources. Mold feeds on cellulose and water and can be hidden from plain view.

Mold Containment

Various containment procedures will be placed to prevent the spread of mold and isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process.

Air Filtration

Specialized filtration equipment captures microscopic    mold spores out of the air. SERVPRO® technicians utilize powerful air scrubbers and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in progress.

Mold Education Part 2

1/12/2018 (Permalink)

Mold Remediation Mold Education Part 2 he mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears.

The next steps for the Mold Remediation Process provided by your SERVPRO of The Andovers franchise:

Removing Mold and Mold-Infested Materials The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. With this in mind, it is also difficult to price over the phone, as all homes are different. Antifungal and antimicrobial treatments will be used to eliminate mold colonies and help prevent new colonies from forming. Removing and disposing of mold-infested porous materials, like drywall and flooring, may be necessary to remediate heavy mold growth.

Cleaning Contents and Belongings SERVPRO® Franchise Professionals clean your furniture, decorative items, curtains, and other restorable items affected by mold. They use a variety of cleaning techniques to clean and sanitize your belongings.  They are also trained to remove odors and deodorization using fogging   equipment.

Restoration

Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

SERVPRO of The Andovers understands mold and  mold growth and  have the  training  and  equipment to  remediate mold in your home or business.

5 Types of Smoke Damage

12/22/2017 (Permalink)

Fire Damage 5 Types of Smoke Damage When these types of damages affect your home, we are always here to help recover your home. We aim to make it “Like it never even happened.”

Your home can be affected by many different types of smoke. When in doubt, below you can determine what may be affecting your home. And as always, reach out to SERVPRO The Andovers to help you get back on your feet!

Wet Smoke
Usually from plastic and rubber
Low heat, smoldering, pungent odor, stocky, smeary
Smoke webs are more difficult to clean

Dry Smoke
Usually seen with paper and wood
Fast burning, high temperatures

Protein Fire Residue
Produced by evaporation of material rather than from a fire
Almost invisible, discolors paints and varnishes, comes with extremely pungent odor

Fuel Oil Soot
From a furnace puff back
While “puff backs” can create havoc for homeowners, SERVPRO® Franchise Professionals can, in most cases, restore the contents and structure quickly

Other
Always have special cases that require special attention

When these types of damages affect your home, we are always here to help recover your home. We aim to make it “Like it never even happened.”

Faster to Your Disaster 365 Days a Year!

12/22/2017 (Permalink)

Storm Damage Faster to Your Disaster 365 Days a Year! This immediate response helps to minimize the damage and the cleaning and restoration costs.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO® of The Andovers provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO® of The Andovers arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 978-475-1199

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO® of The Andovers

SERVPRO® of The Andovers specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO®’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew

Company Certifications