Recent Posts

Mold in Andover Causes Concern

7/25/2018 (Permalink)

Mold Remediation Mold in Andover Causes Concern When you discover mold, call us at 978-475-1199 and we will go through our standard mold remediation process to help you and your family.

Every mold infestation is different from the next, from the extent and type of growth, to the variety of materials affected. Each scenario requires a unique solution, but the general process stays the same. When you discover mold, call us at 978-475-1199 and we will go through our standard mold remediation process to help you and your family: 

  • Our Production Managers will perform an Inspection and Mold Damage Assessment
  • Once work has started, we will prepare mold containments to prevent dust or mold spores from spreading
  • We provide an air filtration system that helps cleanse the air and capture the spores
  • Removing Mold and Mold-Infested Materials
  • We will clean contents and belongings as needed

Life can be unpredictable, but knowing who to call is half the battle. As always, contact SERVPRO of The Andovers at 978-475-1199 to help make it “Like it never even happened.”

Are You Our Next Hero?

7/2/2018 (Permalink)

Commercial Are You Our Next Hero? If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment.

SERVPRO® of The Andovers is an EOE M/F/D/V employer

Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero! 

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow. 

Primary Responsibilities 

  • Inventory and load the work vehicle with equipment, products, and supplies needed for each project.
  • Maintain a clean and organized vehicle and clean equipment appearance.
  • Prepare rooms/areas for work activities. Set up staging area and equipment for each project.
  • Leave jobsite with a clean and orderly appearance.
  • Perform production processes following SERVPRO® production guidelines per work order per crew chief directions.
  • Ensure clear two-way communication with crew chief and other technicians (especially regarding customer needs and concerns).
  • Perform end-of-day/end-of-job cleanup and breakdown.
  • Leave jobsite with a clean and orderly appearance.

Position Requirements 

  • Effective oral communication
  • Basic math skills
  • Experience in cleaning/restoration preferred
  • High school diploma/GED
  • IICRC certifications preferred
  • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
  • Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawls spaces, attics)
  • Ability to sit/stand/walk for prolonged periods of time
  • Ability to repetitively push/pull/lift/carry objects
  • Ability to work with/around cleaning products/chemicals
  • Ability to travel locally and out of state when necessary
  • Ability to successfully complete a background check subject to applicable law 

Pay Rate: negotiable based on experience, with possibility of overtime pay and increases based on merit. 

Please visit our website, www.SERVPROtheandovers.com if you think you are our next hero and want more information

Required license or certification: Drivers License

When Storms and Flooding Hit Your Andover Home

5/10/2018 (Permalink)

Storm Damage When Storms and Flooding Hit Your Andover Home Spring and Summer weather can bring storms that have a huge impact on your home or business if you are not properly prepared.

Summer weather can bring summer storms that can have a huge impact on your home or business if you are not properly prepared. Whether it is heavy rain or damaging winds it can cause serious property damage. While you can't control the weather, you can take steps to be prepared, and help take the sting out of weather.

To help prevent costly damages due to weather, consider taking the following precautions before weather hits.

  • Check your property for downed tree limbs and other problems that could cause serious injuries.
  • Roofs, water pipes and gutters should all be inspected to ensure they are in proper order. Gutter downspouts should be directed away from your home to try and keep water out of the basement. Clear gutters of debris that may have gathered. Leaves and other obstructions can lead to a damming effect, causing roof damage and interior water problems.
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard
  • Inspect all hand rails, stairwells and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.
  • Stay safe if you get caught in the storm, make sure you are safe. If needed, pull over and ride out the storm.
  • Keep SERVPRO of The Andover's phone number handy just in case the outside damage comes in.

When storm damage affects your home, call SERVPRO of The Andovers right away at 978-475-1199.

Inspecting Behind the Scenes

5/10/2018 (Permalink)

Water Damage Inspecting Behind the Scenes At SERVPRO® of The Andovers, we have the tools to see the hidden damage and help stop future problems from happening.

You have been at work all day, return home and what do you want do? Probably get home, relax, and call it a night. But when you walk in and your water tank let go while you are gone? That changes everything.

In trying to take care of it themselves, not put in an insurance claim, and get everything over with as quickly as possible, people can sometimes use their own tools to stop and dry up water damage. But, unfortunately, sometimes the unseen water in your home or office can cause the most problems. Hidden behind walls, cabinets or under flooring can be pooled water or moisture that will cause greater health risks to your home and family later on.

At SERVPRO® of The Andovers, we have the tools to see the hidden damage and help stop future problems from happening.

Here are some of the tools that are used regularly by the SERVPRO of The Andovers professionals:

Moisture Sensors – these will detect moisture in carpet, walls, and baseboards.

  • Moisture Meters – these determine the level of moisture in materials. These can either penetrate or not the materials, depending on what they are to help monitor the progress of drying throughout the job.
  • Thermohygrometers – these devices help monitor the temperature and relative humidity in the air. These two are a large part in the drying process and help the SERVPRO® professionals determine how to adjust the process along the way.
  • Infrared Cameras – this helps identify the areas that have hidden moisture and document its location. These cameras identify temperature differences in materials from where the areas are cooling (water has been evaporating) and where it is still affected by the moisture.

Our goal is to help homeowners restore their home back to preloss conditions and prevent further damage. For more information on how SERVPRO of The Andovers can help you protect your home, call us at 978-475-1199.

Preparing for the Worst

4/23/2018 (Permalink)

Commercial Preparing for the Worst A business plan for disaster will help shorten the amount of time you have to be out of work, and possibly lessen the financial impact it will have.

When it comes to your business, it is your pride and joy, something you put your blood, sweat and tears into.

Questions that run through your mind when disaster strikes, but are more helpful to think of before are:

  • Do you have insurance
  • Do you have an emergency plan in place? Does your staff know about it?
  • Can you access your business records if they were destroyed?

Creating a business plan for disaster will help protect employees, shorten the amount of time you may have to be out of work, and possibly lessen the financial impact it will have on you.

  1. Identify critical business systems – how long can they be down and what is needed to keep everything functioning.
  2. Create an emergency communication plan with all those who have a stake in your business.
  3. Build a supply kit that will keep your business and employees safe should you be at work when disaster strikes
  4. Work with SERVPRO of The Andovers to build an Emergency Ready Profile. This will provide the information for all emergency personnel that need to be contacted when disaster strikes and when our Team arrives on site, it gives the knowledge of your building before we even step in the door. This provides efficient and faster service for you!

For more information on how to help prepare your business for disaster, please contact us at 978-475-1199 or SERVPRO of The Andovers.

When Mold is Involved in The Andovers...

3/28/2018 (Permalink)

Mold Remediation When Mold is Involved in The Andovers... We know that commercial mold infestations can cost a business in productivity; it is always our goal to get you back up and running right away.

This Andover home discovered extensive mold growth in their home, thanks to a broken pipe that went undetected. 

SERVPRO of The Andovers worked around the clock to remediate the problem, so that business could be restored as quickly and seamlessly as possible. We know that commercial mold infestations can cost a business thousands of dollars in productivity; it is always our goal to get you back up and running right away. 

If You See Visible Mold 

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

The Mold Remediation Process

Every mold infestation is different, from the extent and type of growth, to the variety of materials affected. Each scenario requires a unique solution, but the general process stays the same. When you discover mold, call us at 978-475-1199 and we will go through our standard mold remediation process: 

  • Inspection and Mold Damage Assessment
  • Mold Containment
  • Air Filtration
  • Removing Mold and Mold-Infested Materials
  • Cleaning Contents and Belongings
  • Restoration

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of The Andovers for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of The Andovers specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 978-475-1199

Preparing Your Business for the Unexpected

3/26/2018 (Permalink)

Commercial Preparing Your Business for the Unexpected Creating a business plan for disaster will help protect employees and shorten the amount of time you may have to be out of work.

When it comes to your business, it is your pride and joy, something you put your blood, sweat and tears into.

Questions that run through your mind when disaster strikes, but are more helpful to think of before are:

  • Do you have insurance
  • Do you have an emergency plan in place? Does your staff know about it?
  • Can you access your business records if they were destroyed?

Creating a business plan for disaster will help protect employees, shorten the amount of time you may have to be out of work, and possibly lessen the financial impact it will have on you.

  1. Identify critical business systems – how long can they be down and what is needed to keep everything functioning.
  2. Create an emergency communication plan with all those who have a stake in your business.
  3. Build a supply kit that will keep your business and employees safe should you be at work when disaster strikes
  4. Work with SERVPRO of The Andovers to build an Emergency Ready Profile. This will provide the information for all emergency personnel that need to be contacted when disaster strikes and when our Team arrives on site, it gives the knowledge of your building before we even step in the door. This provides efficient and faster service for you!

For more information on how to help prepare your business for disaster, please contact us at 978-475-1199 or SERVPRO of The Andovers.

Do You Need a Pro to Clean Your Air Ducts?

2/5/2018 (Permalink)

There are tasks in your home that are more cost-saving for a homeowner to do, but sometimes a professional is needed. Do you know when it is time to hire a pro to clean your air ducts? Consider this information from Home Advisor to make sure you are all set:

In most modern homes with up-to-date heating and air conditioning systems, filters are changed regularly through the year, so you may not even need to hire a professional. However, keep your eyes open for the accumulation of dust, dirt, dander and mold. If you see it despite regularly changing your filters it could be an indication you need a high-pressure cleaning.

One of the best ways to know if your ducts or vents need to be cleaned is to just check them. Your eyes will be able to check for indications of mold, dust or pollen buildup. You might also be able to smell the presence of mold, which would be a clear indicator. Ductwork will have some buildup of dust, since the return registrars pull air back in. However, this doesn't mean your ducts have too much debris, and you can easily clean them with a duster or vacuum.

If you do have children or spouses who suffer from allergies or reactions to the air turning on, it might be an indication there is something in there making them react. They should speak with their doctors and then get a heating and cooling contractor out if it is recommended that airborne pathogens are the cause of their reaction.

Here are some clear signs that you need to call a pro:

  • You have insulated ducts that are hard to access
  • Recurring mold growth
  • Rats or other vermin are crawling in them, or presence of their droppings
  • Dust or debris can be seen in the air due to a clogging
  • Visible mold
  • Recent construction

So when in need, call SERVPRO® of The Andovers to help you make the allergans or damage "Like it never even happened."

Being Prepared will Provide the Best Resolution for an Emergency

1/26/2018 (Permalink)

Commercial Being Prepared will Provide the Best Resolution for an Emergency Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster.

In the event of an emergency, the Emergency READY Profile® or ERP can help minimize business interruption by having an immediate plan of action in place for your facility. Working with SERVPRO® of The Andovers on an ERP will provide you with a comprehensive document containing critical information about your business, including emergency contact information, shut-off valve locations and priority areas.

The ERP also establishes SERVPRO® of The Andovers as your disaster mitigation and restoration provider, giving you access to over 40 years of experience and a System over 1,600 Franchises strong. The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save you time and money in the future.

Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster.

The Andovers at 978-475-1199 or visit our website to establish your Emergency READY Profile®, and be "Ready for whatever happens."

Helping Your Commercial Building Survive the Storm

1/25/2018 (Permalink)

Commercial Helping Your Commercial Building Survive the Storm Some storms can be beautiful to watch but also very dangerous to your home and office.

Some storms can be beautiful to watch but also very dangerous to your home and office. In order to stay safe, please follow these and other safety tips for your home.

Before the Storm

  • Have an emergency supply kit on hand
  • Develop a communication plan with all members of your family
  • Unplug electrical equipment
  • Secure outdoor objects that could cause damage if they are thrown
  • Stay inside a building or hard top vehicle
  • Secure windows and doors

During the Storm

  • Use a battery operated radio for updates and alerts
  • Avoid contact with corded phones
  • Avoid contact with electrical equipment
  • Avoid contact with water
  • Stay away from windows and doors

After the Storm               

  • Do not touch any downed wires
  • Do not drive through a flooded roadway
  • Stay away from storm damaged areas

Keep you and your employees safe through a storm. When in doubt, stay away from anything that may look suspicious.

 For help once the storm is over, call SERVPRO® of The Andovers (978-475-1199) to assess the damage and make it "Like it never even happened."