Recent Posts

Why your business needs SERVPRO

11/22/2021 (Permalink)

A water damage or flood can occur at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Andover/North Andover basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 978-475-1199

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of The Andovers and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Company suffer from a floor? Call Us Today – We’re Ready To Help 978-475-1199

Important Tips for when you are away from your Business!

11/22/2021 (Permalink)

SERVPRO of The Andover's top priority is always safety. We are always a phone call away when unexpected troubles arises in your home or business, but we wish everyone to use caution and adhere to these tips!
Top 10 safety tips
  • Stay in the kitchen when you are cooking on the stove top so you can keep an eye on the food.
  • Stay in the home when cooking your turkey, and check on it frequently.
  • Keep children away from the stove. The stove will be hot and kids should stay three feet away.
  • Make sure kids stay away from hot food and liquids. The steam or splash from vegetables, gravy or coffee could cause serious burns.
  • Keep knives out of the reach of children.
  • Be sure electric cords from an electric knife, coffee maker, plate warmer or mixer are not dangling off the counter within easy reach of a child.
  • Keep matches and utility lighters out of the reach of children — up high in a locked cabinet.
  • Never leave children alone in room with a lit candle.
  • Keep the floor clear so you don’t trip over kids, toys, pocketbooks or bags.
  • Make sure your smoke alarms are working. Test them by pushing the test button.
Thanksgiving fire facts
  • Thanksgiving is the peak day for home cooking fires, followed by Christmas Day, Christmas Eve, and the day before Thanksgiving.
  • In 2017, U.S. fire departments responded to an estimated 1,600 home cooking fires on Thanksgiving, the peak day for such fires.
  • Unattended cooking was by far the leading contributing factor in cooking fires and fire deaths.
  • Cooking equipment was involved in almost half of all reported home fires and home fire injuries, and it is the second leading cause of home fire deaths.  

Call SERVPRO of The Andovers to make any damages "Like it never even happened."

Tips sourced from:https://www.nfpa.org/Public-Education/Fire-causes-and-risks/Seasonal-fire-causes/Thanksgiving

Andover Business Suffer a Water Damage?

11/19/2021 (Permalink)

A water damage or flood can occur at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Andover/North Andover basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 978-475-1199

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of The Andovers and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Company suffer from a floor? Call Us Today – We’re Ready To Help 978-475-1199

National Preparedness Month

11/19/2021 (Permalink)

As a business owner in Andover or North Andover, MA, insurer or property manager, you are a leader in your community and have the opportunity to set an example for your employees, customers and community to follow.

This year for National Preparedness Month, join your community in preparing for emergencies and disasters of all types, and leading efforts to encourage the community as a whole to become more prepared. “Disasters happen” and not only devastate individuals and neighborhoods, but entire communities, including businesses of all sizes.

As an employer in your community, having a business continuity plan can help protect your company, its employees and its infrastructure, and maximizes your chances of recovery after an emergency or disaster. You can do this by taking three simple steps:

  • Plan to stay in business
  • Encourage your employees to become ready
  • Protect your investment

We must work together as a team to ensure that our families, businesses, places of worship and neighborhoods are ready. At Ready.gov/business, companies can find vital information on how to begin preparing their organization and addressing their unique needs during an emergency. You can also contact your SERVPRO® of The Andovers Professional to find out more on how to be ready when disaster strikes with the Emergency READY Program®.

Speed up Mother Nature

11/17/2021 (Permalink)

So often we hear “You can’t control Mother Nature.” But what if you could speed up the process of drying when your home or business in Andover or North Andover suffers an unfortunate event such as water damage from putting out a fire or burst water pipe? Did you know there is an actual science behind the process of drying? Before reaching for the towels, a mop, and a few fans, read on to learn more about this process.

Psychometrics or the "science of drying" is essential to restoring a water damaged structure to it preloss condition. The SERVPRO® of The Andovers professionals are trained in this science of drying and follow strict industry approved standards to help lower the chances of secondary damages. We will:

  • Inspect the building to detect every component that is wet to help prevent secondary damage from happening.
  • Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
  • Speed up Mother Nature by using professional drying equipment.

What does it mean to “speed up Mother Nature”? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material, but only if the air is drier. The problem here is nature often takes too long and secondary damages may occur while the building is drying out.

Thankfully, the SERVPRO® of The Andovers professionals have the tools and equipment to help Mother Nature along to dry tough to reach places, hardwood floors, inside walls, and so much more. Using state of the art monitoring equipment and a proven scientific process we help speed up the drying process in your home or business. With the help of technology and our proprietary tool DryBookTM Mobile, you have the ability to know exactly where your Dracut property is in the drying process. 

The bottom line? SERVPRO of The Andovers 978.475.1199 has the professional training and equipment to help make it “Like it never even happened.”

Water Damage Requires Quick Action

11/17/2021 (Permalink)

Mitigation requires quick action. The faster SERVPRO® of The Andovers arrives on-site to perform water, fire, smoke, and soot cleanup and restoration, the better the results— including lower claim costs.

Within four hours of a loss notification, a crew member of SERVPRO® of The Andovers will be on-site to help ensure a water or fire damage is handled properly by utilizing the following services:

Structural Cleaning After the damage has occurred, your experienced SERVPRO will inspect to determine the extent of damage, then use the specific equipment and cleaning products required to extract, clean, disinfect and protect the different types of surfaces found within the structure.

Contents Cleaning All of the restorable contents in the affected areas will be professionally cleaned and deodorized. Finally, SERVPRO can provide an inventory list of all “to be claimed” items for agents and their policyholders.

Deodorization SERVPRO of The Andovers provides specialized services that rid your insured’s home or place of business of offensive odors left behind due to the water or fire damage. We do not merely cover up lingering odors with a fragrance; they seek out the sources of the odor and remove them. 

When your home or business suffers from water damage - call SERVPRO @ 978.475.1199

So You Didn't Call SERVPRO of The Andovers...

11/17/2021 (Permalink)

Picture this...

You come home after a long day of work, head towards the fridge to start the process of figuring out dinner only to step into a puddle of water on your way. You discover your ice maker water line has failed and you rushed to find the water main shut off. After finding some towels you set up a few fans and attempt to dry everything out. After a few days, everything seems fine and you start to work on getting someone to reinstall the water line. 

The repairman comes out and pulls away the fridge only to find some black mold and bubbling paint. He tells you he can't fix the problem until the mold is gone. Now you need to call SERVPRO of The Andovers. 

We come out and fully inspect the property. Our team finds that there is still water trapped between the subfloors and the wall is insulated and is reading wet against our moisture meters. 

Now demo is involved along with costly repairs. The kitchen is now quickly becoming a construction site. Calling our trusted brand fast more often than not is the cheaper option! We work hard to restore not replace and have built strong relationships with major insurance companies.

Don't wait - call us for a free inspection and estimate. SERVPRO of The Andovers - 978-475-1199.

What Doesn't SERVPRO Offer?

9/27/2021 (Permalink)

Bio-hazard, crime scene cleanup, and vandalism services.

Were you aware that these are services you may never think of SERVPRO can handle for your home, business, or property. Equipped with the knowledge, experience, and training, SERVPRO® of The Andovers will start helping the moment you call our office.

Recognized as a leading fire and water cleanup and restoration provider by hundreds of  insurance companies, SERVPRO® of The Andovers also offers fast, reliable bio-hazard and crime scene cleanup and restoration services to residential and commercial property owners.

We are all dealing with the consequence of the Corona virus. A failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments and lengthy business interruptions. 

SERVPRO® of The Andovers is trained to safely and effectively remove bio-hazardous substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations. Equipped with the necessary safety equipment and cleaning products, we help turn unsafe environments into clean, safe homes and offices.

Our office is able to help with the following disasters:

  • Bloodborne Pathogens
  • Methamphetamine Labs
  • Crime Scene Residues
  • COVID-19
  • Vandalism
  • Sewage Backups
  • Black Water Intrusions
  • Mold Mitigation and Remediation

Contact SERVPRO® of The Andovers at 978-475-1199 opt. 9 today for 24-hour emergency service. No matter how big or small, your SERVPRO® Professionals will be ready to help make your property damage “Like it never even happened.”

Continued Importance of Cleaning and Disinfecting

9/24/2021 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we at SERVPRO of Lawrence are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of The Andovers 978.475.1199

Sources:

https://www.cdc.gov/

Protect your business with the Help of SERVPRO of The Andovers

9/24/2021 (Permalink)

When it comes to your business, it is your pride and joy, something you put your blood, sweat and tears into.

Questions that run through your mind when disaster strikes, but are more helpful to think of before are:

  • Do you have insurance
  • Do you have an emergency plan in place? Does your staff know about it?
  • Can you access your business records if they were destroyed?

Creating a business plan for disaster will help protect employees, shorten the amount of time you may have to be out of work, and possibly lessen the financial impact it will have on you.

  1. Identify critical business systems – how long can they be down and what is needed to keep everything functioning.
  2. Create an emergency communication plan with all those who have a stake in your business.
  3. Build a supply kit that will keep your business and employees safe should you be at work when disaster strikes
  4. Work with SERVPRO of The Andovers to build an Emergency Ready Profile. This will provide the information for all emergency personnel that need to be contacted when disaster strikes and when our Team arrives on site, it gives the knowledge of your building before we even step in the door. This provides efficient and faster service for you!

For more information on how to help prepare your business for disaster, please contact us at 978-475-1199 or SERVPRO of The Andovers.