Recent Water Damage Posts

So You Didn't Call SERVPRO of The Andovers...

11/17/2020 (Permalink)

wall damaged drywall with paint bubbling from damages. Don't wait and allow a small water damage to turn into a demo project. Call the trusted professionals.

Picture this...

You come home after a long day of work, head towards the fridge to start the process of figuring out dinner only to step into a puddle of water on your way. You discover your ice maker water line has failed and you rushed to find the water main shut off. After finding some towels you set up a few fans and attempt to dry everything out. After a few days, everything seems fine and you start to work on getting someone to reinstall the water line. 

The repairman comes out and pulls away the fridge only to find some black mold and bubbling paint. He tells you he can't fix the problem until the mold is gone. Now you need to call SERVPRO of The Andovers. 

We come out and fully inspect the property. Our team finds that there is still water trapped between the subfloors and the wall is insulated and is reading wet against our moisture meters. 

Now demo is involved along with costly repairs. The kitchen is now quickly becoming a construction site. Calling our trusted brand fast more often than not is the cheaper option! We work hard to restore not replace and have built strong relationships with major insurance companies.

Don't wait - call us for a free inspection and estimate. SERVPRO of The Andovers - 978-475-1199.

SERVPRO is Faster to any Disaster!

11/4/2020 (Permalink)

Mitigation requires quick action. The faster SERVPRO® of The Andovers arrives on-site to perform water, fire, smoke, and soot cleanup and restoration, the better the results— including lower claim costs.

Within four hours of a loss notification, a crew member of SERVPRO® of The Andovers will be on-site to help ensure a water or fire damage is handled properly by utilizing the following services:

Structural Cleaning After the damage has occurred, your experienced SERVPRO will inspect to determine the extent of damage, then use the specific equipment and cleaning products required to extract, clean, disinfect and protect the different types of surfaces found within the structure.

Contents Cleaning All of the restorable contents in the affected areas will be professionally cleaned and deodorized. Finally, SERVPRO can provide an inventory list of all “to be claimed” items for agents and their policyholders.

Deodorization SERVPRO of The Andovers provides specialized services that rid your insured’s home or place of business of offensive odors left behind due to the water or fire damage. We do not merely cover up lingering odors with a fragrance; they seek out the sources of the odor and remove them. 

When your home or business suffers from water damage - call SERVPRO @ 978.475.1199

Flooding in Andover, MA

8/14/2020 (Permalink)

FLOODING CAN HAPPEN ANYWHERE

Just because you haven’t experienced a flood at your home in Andover, MA doesn’t mean you won’t in the future. It happens fast and can happen anywhere. Having a plan for your home or business is critical for any severe weather event. Keep reading to learn more about protecting yourself, your business, and your property.

Businesses

The right insurance: Most policies exclude flood damage. If you aren’t sure what your policy covers, speak to your agent and clarify what is and is not covered. Consider supplemental flood insurance to protect you and your business.

Documents and critical information: All critical business documents should be backed up and kept in other secured locations. Flood waters can wipe out computers causing data and documents to be lost forever.   

Restoration Company: After a catastrophic event, in order to minimize damage the recovery process should begin as soon as possible. Contaminated waters can grow bacteria and mold not to mention the damage the water can do to a building’s structure. Establishing a partnership with SERVPRO of The Andovers and having an Emergency Ready Profile (ERP) completed on your business can help minimize interruption.

Call today! 978.475.1199

When Water Becomes Mold

2/14/2020 (Permalink)

When there's a water intrusion, like a roof leak or leaking water line, mold can quickly become a problem in your home or business. Mold can cause health effects and can also cause significant damage to your property. Fortunately, your SERVPRO® of The Andovers has the training, protective gear, and specialized equipment necessary to handle your mold problem. Although every mold damage scenario is different requiring a unique solution, the general mold remediation process stays the same. The following steps illustrate a "typical" mold removal process.

Call 978-475-1199 for help with your mold remediation needs.

The mold cleanup and restoration process begins when you call SERVPRO of The Andovers. A representative will ask a series of questions to help determine the necessary equipment, resources, and personnel needed.

Inspection and Damage Assessment

Your property will be carefully inspected for signs of mold using technology designed to detect mold and hidden water sources. Mold feeds on cellulose and water and can be hidden from plain view.

Mold Containment

Various containment procedures will be placed to prevent the spread of mold and isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process.

Air Filtration

Specialized filtration equipment captures microscopic mold spores out of the air. SERVPRO® technicians utilize powerful air scrubbers and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in progress.

Small Storms can cause Big Problems

2/3/2020 (Permalink)

Snowy field with small hut in back Snow can be beautiful, but be prepared.

At this point most of us living in the Andover area know how to handle the big winter storms. We rush to the grocery store to get milk and bread because we are all convinced we will be in our house for days on end! The storms that bring feet of snow to our area, no school for days, and state of emergency to keep nonessential personal off the roads. You could lose power, which could cause food spoilage or frozen pipes… and let’s not forget if there is a quick warm up right behind it, you could experience flooding. The nice thing about these larger storms is that they give us time to prepare.

BUT what about the smaller storms? The ones that only bring a coating, inch or two of sleet, snow or ice? The ones that they always say won’t cause much of an impact?

Did you know these smaller, less significant storms can actually cause a greater impact to your home and business? Why? Because we don’t prepare as much. We are told they won’t be as big so we tend not to stress as much and let our guard down. Four wheel drive can plow through anything right… wrong!

So... what can you do?

  1. Have a list of your vendors and an emergency ready profile (ERP) completed on your business as an additional add to your continuity plan. It saves you time, in the event this “insignificant storms” turns out to be a really big deal.
  2. Just because there is a storm coming, your business operations cannot come to a halt. Set clear expectations for those in authority as well as non-critical employees in the event an emergency does occur. Is your emergency plan communicated by text, email, or phone call? Is everyone aware of this? It may also be beneficial to subscribe to and send out public transportation updates so no employees are left stranded at your office. Likewise is it acceptable for your employees to arrive late or leave early to ensure their safety?
  3. With smaller storms we tend to not walk the perimeter of our business to inspect for damage or ice accumulation. By not doing this, it can lead to larger issues down the road or worse, a customer becoming injured. It is always a good practice no matter how large or small the storm might be to inspect your property and document everything. You never know when your insurance may need that information.

In the end, the size of the storm shouldn’t matter. As business owners preparation is key no matter what Mother Nature has up her sleeve. Contact your sales and marketing representative @ 978.475.1199 to learn more about the emergency ready profile (ERP) and how it could benefit your business.

Burst Pipes and Flooded Basements…Oh My!

1/29/2020 (Permalink)

A basement or cellar can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Andover/North Andover basement could flood, including:

A blocked or failed sewer lateral pipe

Heavy rain causes surface water to pool around your home

Storm sewer backup

Sanitary sewer backup

Foundation drainage failure

Water supply-line break or hot-water tank failure

And many more

Have Questions about Basement Flooding?

Call Today - 978-475-1199

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of The Andovers and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

We are Available 24 hours/7 days per week

We’re a Preferred Vendor to many National Insurance Companies

We Bill The Insurance Directly – One Less Thing For You To Worry About

Our Technicians are Highly-Trained  in Water Restoration Techniques

We use S500 IICRC Restoration Standards

Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 978-475-1199

Protecting your Home this Winter from Water Damage

12/3/2019 (Permalink)

Men clearing off snow from a roof Remember to safely protect your property this winter!

Icy pipes, puffbacks, ice dams, chimney fires are all potential threats in this wintery weather. Sure the fresh fallen snow is a beautiful sight for many, but all the complications that can accompany winter can make a person miss those warm summer days! Helping our clients learn more about this hazards and how to prevent them is part of SERVPRO of The Andover’s mission! We are always here to help!

Frozen Plumbing

A frozen pipe can break at the point where the ice blockage inside the pipe is located, but typically the crack is caused by the backflow pressure between the water sources and the blockage. A burst pipe can cause considerable damage to your property if not addressed quickly. SERVPRO has a team of plumbers and a 24 hour emergency service team that can help mitigate the damage quickly!

Ice Dams

Ice dams are a result of snow accumulating on a roof where heated sectioned of the roof melt snow downward, while the eaves of the roof remain below freezing. This causes water to fall downward and then turn to ice, which can create a dam and back up under the shingles and into a building. behind still frozen ice. Be sure all gutters are cleaned and secured, as much snow is safely removed from your roof and you have proper insulation! Call SERVPRO of The Andovers today to inquire what else you can do to protect your property from these issues! 978.475.1199

Simply Fall Preparation Tips

10/30/2019 (Permalink)

tree line path with beautiful fall foliage Stay safe and healthy fall season!

15 Simple Fall Preparation Tips

The cooler mornings and nights mixed with warmer days makes for wonderful color changes in New England. While you are out leaf peeping, enjoy cider donuts, and picking pumpkins your home will also need some attention to ensure its ready for the cold on the horizon. The weather can change quickly, and a bit of preparation now could save you from aggregation and costly repairs later.

Below are 15 items for you to consider when preparing your home for fall.

  1. Reprogram the thermostat
    Keep the house warm when people are active, but don’t be afraid to lower the temperature when the family is sleeping or at work/school for the day.
  2. Remove air conditioner(s)
    If you do not have the luxury of central air conditioning, be sure to remove any window units you placed in the windows over the hot summer. This will eliminate the cooler air from entering your home causing your heating source to work harder.
  3. Close the pool
    If you have a pool and close it when the temperature drops, schedule a service or if you are handy, buy the supplies and do it yourself.
  4. Clean your furnace and replace the filters
    Check your furnace for soot, and pilot light health. This is also a great time to switch out your filters; clean air is important when the house is closed for winter.
  5. Inspect your fireplace and have it cleaned
    If you have a fireplace and plan on using it as the weather turns colder, have your chimney cleaned and inspected by a professional.
  6. Insulate your pipes for the winter
    As temperatures drop below freezing, standing water in your pipes can start to freeze. By adding foam covers you can help insulate and protect your pipes.
  7. Clean and prepare your outdoor furniture
    Clean and store seasonal outdoor furniture in a safe place. Cover with a tarp to protect it from snow, ice, and cold. If you have removable cushions, consider storing them indoors to help them last longer.
  8. Check your water heater
    Your water heater has a lot of work to doin fall and winter. If you haven’t inspected your water heater lately, it may be time to clean it out or have it serviced. Overtime, it can get loaded with sediment, or other problems may arise that reduce its efficiency.
  9. Prepare your entryway for mud and snow
    Having a place to store wet jackets and boots is a way to ensure it won’t make it into the house, causing more cleanup work for you.
  10. Inspect your rook for leaks
    There is nothing worse for a homeowner than a leaking roof. To help keep small issues from turning into bigger disasters, inspect your roof using binoculars, to check for damaged or missing shingles. Also make sure your gutters are flowing freely of sticks and leaves.
  11. Check your walkways and foundation
    Damaged walkways, driveways, and steps are a hazard year-round, but their dangers are compounded when the weather turns cold and icy. Fixing problems in the fall is also critical to preventing bigger. More expensive headaches come springtime.
  12. Check windows and doors for drafts
    Remove screens and replace with storm windows/doors if you use them. Check seals around all doors and windows and caulk/insulate if necessary.
  13. Organize the shed
    Move summer items to the back and winter stuff up front for better access. Doing this early will be helpful if snow or ice show up sooner than expected.
  14. Leaf removal
    Rake and remove leaves from the yard in the fall to help save you a step in the spring. Check with your local city or town for requirements and pick up schedules.
  15. Turn off outdoor faucets and store hoses
    Disconnect and drain any outside hoses you have used over the spring/summer to water gardens and lawns. Shut off exterior faucets to help prevent frozen pipes if a deep freeze were to occur in your area.

We at SERVPRO® of The Andovers ope you find these tips helpful.

Faster to Any Disaster in North Andover

9/27/2019 (Permalink)

Hardwood floors with a floor drying mats and yellow tubes running to the machine The faster SERVPRO® of The Andovers arrives on-site to perform water, fire, smoke, and soot cleanup and restoration, the better the results.

Mitigation requires quick action. The faster SERVPRO® of The Andovers arrives on-site to perform water, fire, smoke, and soot cleanup and restoration, the better the results— including lower claim costs.

Within four hours of a loss notification, a crew member of SERVPRO® of The Andovers will be on-site to help ensure a water or fire damage is handled properly by utilizing the following services:

Structural Cleaning After the damage has occurred, your experienced SERVPRO will inspect to determine the extent of damage, then use the specific equipment and cleaning products required to extract, clean, disinfect and protect the different types of surfaces found within the structure.

Contents Cleaning All of the restorable contents in the affected areas will be professionally cleaned and deodorized. Finally, SERVPRO can provide an inventory list of all “to be claimed” items for agents and their policyholders.

Deodorization SERVPRO of The Andovers provides specialized services that rid your insured’s home or place of business of offensive odors left behind due to the water or fire damage. We do not merely cover up lingering odors with a fragrance; they seek out the sources of the odor and remove them. 

When your home or business suffers from water damage - call SERVPRO @ 978.475.1199

Flooding In Your Town

5/15/2019 (Permalink)

Water draining into a bucket Having a plan for your home or business is critical for any severe weather event.

FLOODING CAN HAPPEN ANYWHERE

Just because you haven’t experienced a flood at your home in Andover, MA doesn’t mean you won’t in the future. It happens fast and can happen anywhere. Having a plan for your home or business is critical for any severe weather event. Keep reading to learn more about protecting yourself, your business, and your property.

Businesses

The right insurance: Most policies exclude flood damage. If you aren’t sure what your policy covers, speak to your agent and clarify what is and is not covered. Consider supplemental flood insurance to protect you and your business.

Documents and critical information: All critical business documents should be backed up and kept in other secured locations. Flood waters can wipe out computers causing data and documents to be lost forever.   

Restoration Company: After a catastrophic event, in order to minimize damage the recovery process should begin as soon as possible. Contaminated waters can grow bacteria and mold not to mention the damage the water can do to a building’s structure. Establishing a partnership with SERVPRO of The Andovers and having an Emergency Ready Profile (ERP) completed on your business can help minimize interruption.

Call today! 978.475.1199

You Return Home...And the Unthinkable Happens

2/1/2019 (Permalink)

But when you walk in and a pipe has burst while you are gone? That changes everything.

You have been away for ten days on vacation, you arrive home at 9pm on a Sunday night and what do you want do? Probably get home, relax, and call it a night. But when you walk in and a pipe has burst while you are gone? That changes everything.

In order to save money, people can sometimes use their own tools to stop and dry up water damage. But, unfortunately, sometimes the unseen water in your home or office can cause the most problems. Hidden behind walls, cabinets or under flooring can be pooled water or moisture that will cause greater health risks to your home and family later on. Here at SERVPRO® of The Andovers, we have the tools to see that hidden damage and help stop potential problems.

  • Moisture Sensors – these will detect moisture in carpet, walls, and baseboards.
  • Moisture Meters – these determine the level of moisture in materials. These can either penetrate or not the materials, depending on what they are to help monitor the progress of drying throughout the job.
  • Thermohygrometers – these devices help monitor the temperature and relative humidity in the air. These two are a large part in the drying process and help the SERVPRO® professionals determine how to adjust the process along the way.
  • Infrared Cameras – this helps identify the areas that have hidden moisture and document its location. These cameras identify temperature differences in materials from where the areas are cooling (water has been evaporating) and where it is still affected by the moisture.

 Our goal is helping homeowners and business owners alike return to “Like it never even happened.” When in doubt, call SERVPRO® of The Andovers.

Helping Your Home Prevent Frozen Pipes

1/29/2019 (Permalink)

Consider installing products made to insulate water pipes like a "pipe sleeve," "heat tape," or similar materials on exposed water pipes.

WATER… that amazing property that can be a liquid, solid or a gas. We need water to wash dishes, do laundry, shower, cook… the list could go on and on. But in the winter when temperatures drop, that liquid can quickly turn to solid ice and cause havoc in our lives. Outlined below are the 3 main causes of frozen pipes as well as ways to prevent pipes from freezing when the bitter cold strikes.

The 3 main causes of frozen pipes are:

  1. Quick drops in temperature
  2. Poor insulation
  3. Thermostat too low

Quick drops in temperature

We can’t control Mother Nature but we can take measures to prevent pipes from bursting when she puts us under a cold spell. Did you know a frozen garden hose can actually burst an indoor pipe? When the water in the hose freezes, it expands, increasing pressure throughout the whole plumbing system. Garden hoses should be disconnected, drained, and stored before the first hard freeze.

Close the interior shut-off valve leading to outside faucets, open and drain the spigot, and install a faucet insulator. Don’t forget, outdoor kitchens need winterizing, too, to prevent damage.

Poor Insulation

Exposed pipes are most susceptible to freezing so be sure to insulate pipes in your attic or crawl space even if you live where freezing is uncommon. Consider installing products made to insulate water pipes like a "pipe sleeve," "heat tape," or similar materials on exposed water pipes. Newspaper can provide some degree of insulation and protection to exposed pipes.

Thermostat too low

Keep the thermostat set to the same temperature both during the day and at night. By temporarily suspending the use of lower nighttime temperatures, you may incur a higher heating bill, but you can prevent a much more costly repair job if pipes freeze and burst.

If you are planning to head south for the winter, make sure the furnace is set to no lower than 55 degrees. Shut off the main water supply and drain the system by opening all faucets and flushing the toilets. In extreme situations (a vacation home in a bitterly cold climate), you may want to have a plumber come to inspect the system.

If you find yourself in the middle of disaster, our trained, certified professionals are just a phone call away. We are available 24/7/365 and we work with your insurance company to manage the process and paperwork. SERVPRO of The Andovers would love the opportunity to work with you to make it “Like it never even happened.”

Preparing for Frozen Pipes and Ice Dams

11/21/2018 (Permalink)

Ice dams can be a major problem during the winter months. Be sure all gutters are cleaned and secured.

Frozen pipes, puffbacks, ice dams, and the flu. Yes the fresh fallen snow is a beautiful sight for many, but all the complications that can accompany winter may leave you a little uneasy. Maybe you are a new home owner or business owner? Maybe this is your first time in a location where temperatures often dip into the negatives? Either way we have outlined a few of the hazards often seen when we are in the dead of winter.

Frozen Pipes

A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but typically the rupture is caused by the backflow pressure between the water sources and the blockage. A burst pipe can cause considerable damage to your property if not addressed quickly. To learn about how to prepare your home or business click here. (link to winter weather blog)

Ice Dams

Ice dams form when heated air melts roof snow downward into water dammed behind still frozen ice. When the trapped water cannot safely flow or run into the gutter system, it can backflow under shingles and into your structure’s interior. Ice dams can be a major problem during the winter months. Be sure all gutters are cleaned and secured.

When you start seeing signs of water damage, call SERVPRO of The Andovers today! 978-475-1199.

Being Prepared with National Preparedness Month

9/28/2018 (Permalink)

You can also contact your local SERVPRO® to find out more on how to be ready when disaster strikes with the Emergency READY Program®.
This year for National Preparedness Month, join your community in preparing for emergencies and disasters of all types, and leading efforts to encourage the community as a whole to become more prepared. "Disasters happen" and not only devastate individuals and neighborhoods, but entire communities, including businesses of all sizes. We must work together as a team to ensure that our families, businesses, places of worship and neighborhoods are ready. At Ready.gov/business, companies can find vital information on how to begin preparing their organization and addressing their unique needs during an emergency.  If A Disaster Strikes, Will You Be Ready? It is important to prepare before a disaster occurs. Consider the following steps to help you better prepare for an emergency situation.
  • Sign up for local alerts and warnings, download apps and/ or check access for wireless emergency alerts. 
  • Develop and test emergency communication plans. 
  • Assemble or update emergency supplies. 
  • Learn about local hazards and conduct a drill to practice emergency response actions. 
  • Participate in a preparedness discussion, training or class. 
  • Collect and safeguard critical documents. 
  • Plan with neighbors to help each other and share resources. 
  • Document property and obtain appropriate insurance for relevant hazards. 
  • Make property improvements to reduce potential injury and property damage. 

Emergencies can happen anytime to anyone. Take action now to protect yourself and your property

Meet Our Crew - Kyle White

8/21/2018 (Permalink)

Meet Kyle. Always eager to learn and make it "Like it never even happened."

Kyle White joins our team as a Production Technician and has completed our rigorous SERVPRO Employee Certification Training Program. This program teaches advanced cleaning and restoration techniques and how to properly use our state-of-the-art equipment. This training program also focuses on listening skills and customer service. Kyle has been with us for a year and has been working diligently to learn and grow within our company.

SERVPRO of The Andovers specializes in disaster restoration, cleanup and repair services, 
helping to remediate damage, making it “Like it never even happened.” for both commercial and 
residential customers. When fire, water, or mold disrupt your life, Kyle and his crew are there to help make the process as stress free as possible for you and your family. For more information on SERVPRO of The Andovers, please contact 
9784751199 or office@SERVPROoflawrence.com.  

Inspecting Behind the Scenes

5/10/2018 (Permalink)

At SERVPRO® of The Andovers, we have the tools to see the hidden damage and help stop future problems from happening.

You have been at work all day, return home and what do you want do? Probably get home, relax, and call it a night. But when you walk in and your water tank let go while you are gone? That changes everything.

In trying to take care of it themselves, not put in an insurance claim, and get everything over with as quickly as possible, people can sometimes use their own tools to stop and dry up water damage. But, unfortunately, sometimes the unseen water in your home or office can cause the most problems. Hidden behind walls, cabinets or under flooring can be pooled water or moisture that will cause greater health risks to your home and family later on.

At SERVPRO® of The Andovers, we have the tools to see the hidden damage and help stop future problems from happening.

Here are some of the tools that are used regularly by the SERVPRO of The Andovers professionals:

Moisture Sensors – these will detect moisture in carpet, walls, and baseboards.

  • Moisture Meters – these determine the level of moisture in materials. These can either penetrate or not the materials, depending on what they are to help monitor the progress of drying throughout the job.
  • Thermohygrometers – these devices help monitor the temperature and relative humidity in the air. These two are a large part in the drying process and help the SERVPRO® professionals determine how to adjust the process along the way.
  • Infrared Cameras – this helps identify the areas that have hidden moisture and document its location. These cameras identify temperature differences in materials from where the areas are cooling (water has been evaporating) and where it is still affected by the moisture.

Our goal is to help homeowners restore their home back to preloss conditions and prevent further damage. For more information on how SERVPRO of The Andovers can help you protect your home, call us at 978-475-1199.

The Unseen Water Hiding in Your Home

1/12/2018 (Permalink)

These can either penetrate or not the materials, depending on what they are to help monitor the progress of drying throughout the job.

You have been away for ten days on vacation, you arrive home at 9pm on a Sunday night and what do you want do? Probably get home, relax, and call it a night. But when you walk in and a pipe has burst while you are gone? That changes everything.

In order to save money, people can sometimes use their own tools to stop and dry up water damage. But, unfortunately, sometimes the unseen water in your home or office can cause the most problems. Hidden behind walls, cabinets or under flooring can be pooled water or moisture that will cause greater health risks to your home and family later on. Here at SERVPRO® of The Andovers, we have the tools to see that hidden damage and help stop potential problems.

  • Moisture Sensors – these will detect moisture in carpet, walls, and baseboards.
  • Moisture Meters – these determine the level of moisture in materials. These can either penetrate or not the materials, depending on what they are to help monitor the progress of drying throughout the job.
  • Thermohygrometers – these devices help monitor the temperature and relative humidity in the air. These two are a large part in the drying process and help the SERVPRO® professionals determine how to adjust the process along the way.
  • Infrared Cameras – this helps identify the areas that have hidden moisture and document its location. These cameras identify temperature differences in materials from where the areas are cooling (water has been evaporating) and where it is still affected by the moisture.

 Our goal is helping homeowners and business owners alike return to “Like it never even happened.” When in doubt, call SERVPRO® of The Andovers.

When Your Home is Under Water

1/12/2018 (Permalink)

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure.

A basement, or your first floor if you are on a slab,can flood at any time, although flooding most often occurs during heavy rainfall. These rooms are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Andover or North Andover basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 978-475-1199

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded room can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of The Andovers and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flood Remediation and Restoration Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Call us for assistance in cleaning your flooded basement at 978-475-1199.

Our Crews Are Trained and Certified

9/25/2017 (Permalink)

We specialize in water damage restoration—in fact, it's the cornerstone of our business.

SERVPRO of The Andovers is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help

Call Today - 978-475-1199

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of The Andovers has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of The Andovers

SERVPRO of The Andovers specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet our crew   

Certifications

We Strive to Help Your Andover/North Andover Home Strike Back from Water Damage

9/7/2017 (Permalink)

We work hard to make your damage "Like it never even happened."

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Andover/North Andover basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 978-475-1199

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of The Andovers and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 978-475-1199

Returning to Normal as Quickly as Possible

8/24/2017 (Permalink)

A faster return to normal can reduce the stress for your family or business

SERVPRO® of The Andovers Franchise Professionals know how disruptive unseen water damage can be for your home, rental property or business. For this reason, we offer 24-hour emergency response. Each of our members is trained and understands how to manage the drying process. By utilizing the proper equipment and moisture measuring devices, your building is quickly and thoroughly dried to IICRC standards, which helps prevent secondary water damages. With quick response time and a full line of water clean up and restoration services, we can help you regain control quickly, ensuring your facility and its contents are properly dried, deodorized and protected.

Here at SERVPRO® of The Andovers, we have the tools to see that hidden damage and help stop potential problems.

  • Moisture Sensors – these will detect moisture in carpet, walls, and baseboards.
  • Moisture Meters – these determine the level of moisture in materials. These can either penetrate or not the materials, depending on what they are to help monitor the progress of drying throughout the job.
  • Thermohygrometers – these devices help monitor the temperature and relative humidity in the air. These two are a large part in the drying process and help the SERVPRO® professionals determine how to adjust the process along the way.
  • Infrared Cameras – this helps identify the areas that have hidden moisture and document its location. These cameras identify temperature differences in materials from where the areas are cooling (water has been evaporating) and where it is still affected by the moisture.

Our goal is helping homeowners and business owners alike return to “Like it never even happened.” When in doubt, call SERVPRO®

Finding Damage Behind the Scenes

5/10/2017 (Permalink)

Trying to find all the damage caused in your home, special tools are required to see behind walls or under floors.

You have been at work all day, return home and what do you want do? Probably get home, relax, and call it a night. But when you walk in and your water tank let go while you are gone? That changes everything.

In trying to take care of it themselves, not put in an insurance claim, and get everything over with as quickly as possible, people can sometimes use their own tools to stop and dry up water damage. But, unfortunately, sometimes the unseen water in your home or office can cause the most problems. Hidden behind walls, cabinets or under flooring can be pooled water or moisture that will cause greater health risks to your home and family later on.

At SERVPRO® of The Andovers, we have the tools to see the hidden damage and help stop future problems from happening.

Here are some of the tools that are used regularly by the SERVPRO of The Andovers professionals:

 

  • Moisture Sensors – these will detect moisture in carpet, walls, and baseboards.
  • Moisture Meters – these determine the level of moisture in materials. These can either penetrate or not the materials, depending on what they are to help monitor the progress of drying throughout the job.
  • Thermohygrometers – these devices help monitor the temperature and relative humidity in the air. These two are a large part in the drying process and help the SERVPRO® professionals determine how to adjust the process along the way.
  • Infrared Cameras – this helps identify the areas that have hidden moisture and document its location. These cameras identify temperature differences in materials from where the areas are cooling (water has been evaporating) and where it is still affected by the moisture.

 

Our goal is to help homeowners restore their home back to preloss conditions and prevent further damage. For more information on how SERVPRO of The Andovers can help you protect your home, call us at 978-475-1199.

Sensing the Water Damage

1/12/2017 (Permalink)

SERVPRO® of The Andovers has the equipment, training and experience to find and dry unseen water before secondary damages occur.

Even small water damages have the potential to cause serious structural and indoor air quality issues over time.

The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO® of The Andovers has the equipment, training and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform. SERVPRO® of The Andovers will answer your call with fast action and a full arsenal of drying equipment. Here are a few of the tools used by your local SERVPRO® Franchise Professionals.

  • Moisture Sensors are used to detect moisture in carpets, baseboards and Moisture Meters (pictured) are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing SERVPRO® Franchise Professionals to monitor the drying process.
  • Thermohygrometers measure temperature and relative humidity. When armed with this information, SERVPRO® of Lawrence can calculate and create an environment most conclusive to drying.
  • When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized.
  • Ultra-Low-Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach
  • Thermal Foggers (pictured) dispense solvent-based produces by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor­ causing particles.

What is the bottom line? SERVPRO® of The Andovers (978-475-1199) has the training and equipment to help make it "Like it never even happened."

 

Unseen Water Can Cause the Most Damage

1/9/2017 (Permalink)

Our goal is helping homeowners and business owners alike return to “Like it never even happened.” When in doubt, call SERVPRO® of The Andovers.

You have been away for ten days on vacation, you arrive home at 9pm on a Sunday night and what do you want do? Probably get home, relax, and call it a night. But when you walk in and a pipe has burst while you are gone? That changes everything.

In order to save money, people can sometimes use their own tools to stop and dry up water damage. But, unfortunately, sometimes the unseen water in your home or office can cause the most problems. Hidden behind walls, cabinets or under flooring can be pooled water or moisture that will cause greater health risks to your home and family later on. Here at SERVPRO® of Lawrence, we have the tools to see that hidden damage and help stop potential problems.

 

  • Moisture Sensors – these will detect moisture in carpet, walls, and baseboards.
  • Moisture Meters – these determine the level of moisture in materials. These can either penetrate or not the materials, depending on what they are to help monitor the progress of drying throughout the job.
  • Thermohygrometers – these devices help monitor the temperature and relative humidity in the air. These two are a large part in the drying process and help the SERVPRO® professionals determine how to adjust the process along the way.
  • Infrared Cameras – this helps identify the areas that have hidden moisture and document its location. These cameras identify temperature differences in materials from where the areas are cooling (water has been evaporating) and where it is still affected by the moisture.

 

Our goal is helping homeowners and business owners alike return to “Like it never even happened.” When in doubt, call SERVPRO® of Lawrence.

Andover and North Andover Residents: We specialize in Flooded Basement Cleanup and Restoration!

1/9/2017 (Permalink)

This is a home’s basement flooded.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Lawrence, Methuen, or Dracut basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 978-688-2242

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Lawrence and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Call us for assistance in cleaning your flooded basement at 978-688-2242

Andover and North Andover Residents: We Specialize in Flooded Basement Cleanup and Restoration!

9/6/2016 (Permalink)

This could be your basement flooded in North Andover or Andover

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Andover/North Andover basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 978-475-1199

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of The Andovers and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 978-475-1199

Andover and North Andover, MA 24 Hour Emergency Water Damage Service

8/23/2016 (Permalink)

SERVPRO of The Andovers provides 24 hour fire and water damage restoration service in Salem and Plaistow, NH

SERVPRO of The Andovers is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help

Call Today - 603-893-9700

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of The Andovers has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Salem/Plaistow

SERVPRO of The Andovers specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet our crew   

Certifications

A Faster Return to Normal

8/16/2016 (Permalink)

Our goal is helping homeowners and business owners alike return to “Like it never even happened.” When in doubt, call SERVPRO® of The Andovers.

SERVPRO® of The Andovers Franchise Professionals know how disruptive unseen water damage can be for your home, rental property or business. For this reason, we offer 24-hour emergency response. Each of our members is trained and understands how to manage the drying process. By utilizing the proper equipment and moisture measuring devices, your building is quickly and thoroughly dried to IICRC standards, which helps prevent secondary water damages. With quick response time and a full line of water clean up and restoration services, we can help you regain control quickly, ensuring your facility and its contents are properly dried, deodorized and protected.

Here at SERVPRO® of The Andovers, we have the tools to see that hidden damage and help stop potential problems.

  • Moisture Sensors – these will detect moisture in carpet, walls, and baseboards.
  • Moisture Meters – these determine the level of moisture in materials. These can either penetrate or not the materials, depending on what they are to help monitor the progress of drying throughout the job.
  • Thermohygrometers – these devices help monitor the temperature and relative humidity in the air. These two are a large part in the drying process and help the SERVPRO® professionals determine how to adjust the process along the way.
  • Infrared Cameras – this helps identify the areas that have hidden moisture and document its location. These cameras identify temperature differences in materials from where the areas are cooling (water has been evaporating) and where it is still affected by the moisture.

Our goal is helping homeowners and business owners alike return to “Like it never even happened.” When in doubt, call SERVPRO®