Recent Posts

What Doesn't SERVPRO Offer?

9/27/2021 (Permalink)

Bio-hazard, crime scene cleanup, and vandalism services.

Were you aware that these are services you may never think of SERVPRO can handle for your home, business, or property. Equipped with the knowledge, experience, and training, SERVPRO® of The Andovers will start helping the moment you call our office.

Recognized as a leading fire and water cleanup and restoration provider by hundreds of  insurance companies, SERVPRO® of The Andovers also offers fast, reliable bio-hazard and crime scene cleanup and restoration services to residential and commercial property owners.

We are all dealing with the consequence of the Corona virus. A failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments and lengthy business interruptions. 

SERVPRO® of The Andovers is trained to safely and effectively remove bio-hazardous substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations. Equipped with the necessary safety equipment and cleaning products, we help turn unsafe environments into clean, safe homes and offices.

Our office is able to help with the following disasters:

  • Bloodborne Pathogens
  • Methamphetamine Labs
  • Crime Scene Residues
  • COVID-19
  • Vandalism
  • Sewage Backups
  • Black Water Intrusions
  • Mold Mitigation and Remediation

Contact SERVPRO® of The Andovers at 978-475-1199 opt. 9 today for 24-hour emergency service. No matter how big or small, your SERVPRO® Professionals will be ready to help make your property damage “Like it never even happened.”

Continued Importance of Cleaning and Disinfecting

9/24/2021 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we at SERVPRO of Lawrence are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of The Andovers 978.475.1199

Sources:

https://www.cdc.gov/

Protect your business with the Help of SERVPRO of The Andovers

9/24/2021 (Permalink)

When it comes to your business, it is your pride and joy, something you put your blood, sweat and tears into.

Questions that run through your mind when disaster strikes, but are more helpful to think of before are:

  • Do you have insurance
  • Do you have an emergency plan in place? Does your staff know about it?
  • Can you access your business records if they were destroyed?

Creating a business plan for disaster will help protect employees, shorten the amount of time you may have to be out of work, and possibly lessen the financial impact it will have on you.

  1. Identify critical business systems – how long can they be down and what is needed to keep everything functioning.
  2. Create an emergency communication plan with all those who have a stake in your business.
  3. Build a supply kit that will keep your business and employees safe should you be at work when disaster strikes
  4. Work with SERVPRO of The Andovers to build an Emergency Ready Profile. This will provide the information for all emergency personnel that need to be contacted when disaster strikes and when our Team arrives on site, it gives the knowledge of your building before we even step in the door. This provides efficient and faster service for you!

For more information on how to help prepare your business for disaster, please contact us at 978-475-1199 or SERVPRO of The Andovers.

Be our Next Hero!

9/24/2021 (Permalink)

Our Franchise serving Andover and North Andover is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero! 

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow. 

Position Requirements 

  • Effective oral communication
  • Basic math skills
  • Experience in cleaning/restoration preferred
  • High school diploma/GED
  • IICRC certifications preferred
  • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
  • Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawls spaces, attics)
  • Ability to sit/stand/walk for prolonged periods of time
  • Ability to repetitively push/pull/lift/carry objects
  • Ability to work with/around cleaning products/chemicals
  • Ability to travel locally and out of state when necessary
  • Ability to successfully complete a background check subject to applicable law 

Pay Rate: negotiable based on experience, with possibility of overtime pay and increases based on merit. 

Please visit our website, if you think you are our next hero and want more information.

Required license or certification: Drivers License

Summer Storms can be bring Big Damages

9/24/2021 (Permalink)

Summer weather can bring summer storms that can have a huge impact on your home or business in the Merrimack Valley. Whether it is heavy rain or damaging winds it can cause serious property damage. While you can't control the weather, you can take steps to prepare your home in Andover or North Andover. 

To help prevent costly damages due to weather, consider taking the following precautions before weather hits.

  • Check your property for downed tree limbs and other problems that could cause serious injuries.
  • Roofs, water pipes and gutters should all be inspected to ensure they are in proper order. Gutter downspouts should be directed away from your home to try and keep water out of the basement. Clear gutters of debris that may have gathered. Leaves and other obstructions can lead to a damming effect, causing roof damage and interior water problems.
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard
  • Inspect all hand rails, stairwells and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.
  • Stay safe if you get caught in the storm, make sure you are safe. If needed, pull over and ride out the storm.
  • Keep SERVPRO of The Andover's phone number handy just in case the outside damage comes in.

When storm damage affects your home, call SERVPRO of The Andovers right away at 978-475-1199.

Summer Storms can Cause Big Issues

6/1/2021 (Permalink)

Summer weather can bring summer storms that can have a huge impact on your home or business if you are not properly prepared. Whether it is heavy rain or damaging winds it can cause serious property damage. While you can't control the weather, you can take steps to be prepared, and help take the sting out of weather.

To help prevent costly damages due to weather, consider taking the following precautions before weather hits.

  • Check your property for downed tree limbs and other problems that could cause serious injuries.
  • Roofs, water pipes and gutters should all be inspected to ensure they are in proper order. Gutter downspouts should be directed away from your home to try and keep water out of the basement. Clear gutters of debris that may have gathered. Leaves and other obstructions can lead to a damming effect, causing roof damage and interior water problems.
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard
  • Inspect all hand rails, stairwells and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.
  • Stay safe if you get caught in the storm, make sure you are safe. If needed, pull over and ride out the storm.
  • Keep SERVPRO of The Andover's phone number handy just in case the outside damage comes in.

When storm damage affects your home, call SERVPRO of The Andovers right away at 978-475-1199.

Full Service SERVPRO

4/6/2021 (Permalink)

SERVPRO of The Andovers is so happy to be able to offer our commercial clients in Andovers and North Andover, MA full service with the new addition of a reconstruction division! Many, if not all, of our clients are thrilled to learn we can now handle their claim from start, all the way to the finish line! This allows our customer to continue to great the same great service they are used to see on the mitigation side transition directly over to the repairs portion of the claim. Our recon team writes in the same estimating program as the insurance companies, making the process of getting your business reopened as painless and smooth as possible.  SERVPRO is also continuing to offer excellent response times for our clients, setting our reconstruction division apart from many other general contractors that are booked solid months in advance! 

Call SERVPRO of The Andovers today for any further information! 978.475.1199

When Water Becomes Mold

2/17/2021 (Permalink)

When there's a water intrusion, like a roof leak or leaking water line, mold can quickly become a problem in your home or business. Mold can cause health effects and can also cause significant damage to your property. Fortunately, your SERVPRO® of The Andovers has the training, protective gear, and specialized equipment necessary to handle your mold problem. Although every mold damage scenario is different requiring a unique solution, the general mold remediation process stays the same. The following steps illustrate a "typical" mold removal process.

Call 978-475-1199 for help with your mold remediation needs.

The mold cleanup and restoration process begins when you call SERVPRO of The Andovers. A representative will ask a series of questions to help determine the necessary equipment, resources, and personnel needed.

Inspection and Damage Assessment

Your property will be carefully inspected for signs of mold using technology designed to detect mold and hidden water sources. Mold feeds on cellulose and water and can be hidden from plain view.

Mold Containment

Various containment procedures will be placed to prevent the spread of mold and isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process.

Air Filtration

Specialized filtration equipment captures microscopic mold spores out of the air. SERVPRO® technicians utilize powerful air scrubbers and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in progress.

Odors Eliminated, not Masked

2/17/2021 (Permalink)

Even a small fire can cause odors for years to come if the affected areas are not properly cleaned and deodorized. Fire, smoke and soot damage in your home or business can create unpleasant and potentially permanent problems.

As various materials burn, the smoke produced travels throughout the structure, leaving odorous residues and deposits on surfaces and in hard to reach places. Unless fast, professional action is taken, these residues and deposits can cause permanent damage to contents and may result in resurfacing odors.

SERVPRO of The Andovers can provide specialized services that rid your home or business of offensive odors left by fire or smoke damage. Any restorable item in affected areas will be professionally cleaned and deodorized, including: furniture, draperies and upholstery, electronics, art, flooring, walls, ceilings, HVAC air ducts, and more.

SERVPRO of The Andovers does not cover up lingering odors with a fragrance, they seek out and remove the sources of the odor. Ask your SERVPRO representative to explain the various deodorization methods available and which will work best for you.

If you or a customer suffer a fire damage or some other accident and require deodorization services please visit our website or contact SERVPRO of The Andovers at 978-475-1199. Whether it's fire, water or mold damage, or just a stubborn odor that refuses to go away, we'll make it "Like it never even happened."

Heating Safety Tips

2/16/2021 (Permalink)

Heating Safety
There is something about the winter months and curling up with a good book by the fireplace. But did you know that heating equipment is one of the leading causes of home fire deaths? With a few simple safety tips and precautions you can prevent most heating fires from happening.
be warm and safe this winter!
• Keep anything that can burn at least three-feet (one metre) away from heating equipment, like the furnace, fireplace, wood stove, or portable space heater.
• Have a three-foot (one metre) “kid-free zone” around open fires and space heaters.
• Never use your oven to heat your home.
• Have a qualified professional install stationary space heating equipment, water heaters or central heating equipment according to the local codes and manufacturer’s instructions.
• Have heating equipment and chimneys cleaned and inspected every year by a qualified professional.
• Remember to turn portable heaters off when leaving the room or going to bed.
• Always use the right kind of fuel, specified by the manufacturer, for fuel burning space heaters.
• Make sure the fireplace has a sturdy screen to stop sparks from flying into the room. Ashes should be cool before putting them in a metal container. Keep the container a safe distance away from your home.
• Test smoke alarms at least once a month.
nfpa.org/education ©NFPA 2017