Recent Posts

SERVPRO Doesn’t Mask Odors, We Eliminate Them!

2/17/2020 (Permalink)

Even a small fire can cause odors for years to come if the affected areas are not properly cleaned and deodorized. Fire, smoke and soot damage in your home or business can create unpleasant and potentially permanent problems.

As various materials burn, the smoke produced travels throughout the structure, leaving odorous residues and deposits on surfaces and in hard to reach places. Unless fast, professional action is taken, these residues and deposits can cause permanent damage to contents and may result in resurfacing odors.

SERVPRO of The Andovers can provide specialized services that rid your home or business of offensive odors left by fire or smoke damage. Any restorable item in affected areas will be professionally cleaned and deodorized, including: furniture, draperies and upholstery, electronics, art, flooring, walls, ceilings, HVAC air ducts, and more.

SERVPRO of The Andovers does not cover up lingering odors with a fragrance, they seek out and remove the sources of the odor. Ask your SERVPRO representative to explain the various deodorization methods available and which will work best for you.

If you or a customer suffer a fire damage or some other accident and require deodorization services please visit our website or contact SERVPRO of The Andovers at 978-475-1199. Whether it's fire, water or mold damage, or just a stubborn odor that refuses to go away, we'll make it "Like it never even happened."

When Water Becomes Mold

2/14/2020 (Permalink)

When there's a water intrusion, like a roof leak or leaking water line, mold can quickly become a problem in your home or business. Mold can cause health effects and can also cause significant damage to your property. Fortunately, your SERVPRO® of The Andovers has the training, protective gear, and specialized equipment necessary to handle your mold problem. Although every mold damage scenario is different requiring a unique solution, the general mold remediation process stays the same. The following steps illustrate a "typical" mold removal process.

Call 978-475-1199 for help with your mold remediation needs.

The mold cleanup and restoration process begins when you call SERVPRO of The Andovers. A representative will ask a series of questions to help determine the necessary equipment, resources, and personnel needed.

Inspection and Damage Assessment

Your property will be carefully inspected for signs of mold using technology designed to detect mold and hidden water sources. Mold feeds on cellulose and water and can be hidden from plain view.

Mold Containment

Various containment procedures will be placed to prevent the spread of mold and isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process.

Air Filtration

Specialized filtration equipment captures microscopic mold spores out of the air. SERVPRO® technicians utilize powerful air scrubbers and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in progress.

Heating safety Tips

2/10/2020 (Permalink)

Heating Safety
There is something about the winter months and curling up with a good book by the fireplace. But did you know that heating equipment is one of the leading causes of home fire deaths? With a few simple safety tips and precautions you can prevent most heating fires from happening.
be warm and safe this winter!
• Keep anything that can burn at least three-feet (one metre) away from heating equipment, like the furnace, fireplace, wood stove, or portable space heater.
• Have a three-foot (one metre) “kid-free zone” around open fires and space heaters.
• Never use your oven to heat your home.
• Have a qualified professional install stationary space heating equipment, water heaters or central heating equipment according to the local codes and manufacturer’s instructions.
• Have heating equipment and chimneys cleaned and inspected every year by a qualified professional.
• Remember to turn portable heaters off when leaving the room or going to bed.
• Always use the right kind of fuel, specified by the manufacturer, for fuel burning space heaters.
• Make sure the fireplace has a sturdy screen to stop sparks from flying into the room. Ashes should be cool before putting them in a metal container. Keep the container a safe distance away from your home.
• Test smoke alarms at least once a month.
nfpa.org/education ©NFPA 2017

Call us Fast - Thank us Later!

2/9/2020 (Permalink)

When fire or water damage puts the things that matter most on the line, you need the very best help on the line as well. That’s why knowing the easiest ways to contact SERVPRO® of The Andovers is so vital. Just go to our website on your mobile phone or call 978-475-9700 to get the team that’s faster to any size disaster. We’re a leader in giving control back to homeowners, property managers, and even entire communities after the devastating effects of water or fire. So whether you’re responsible for 1,000 square feet or 100,000 – be ready for the worst with the very best.

Here are 8 reasons why your company should get an Emergency Ready Profile® today on every one of your buildings.

  • A no-cost assessment of your facility.
  • A concise Profile document that contains only the critical information needed in the event of an emergency.
  • A guide to help you get back into your building following a disaster.
  • Establishes your local SERVPRO® Franchise Professional as your disaster mitigation and restoration provider.
  • Identification of the line of command for authorizing work to begin.
  • Provides facility details such as shut-off valve locations, priority areas, and priority contact information.

SERVPRO® of The Andovers is part of a Franchise System that has more than 50 years of leadership in cleanup and restoration. Our track record of results has earned us the trust of the insurance industry, countless homeowners, and in one unforgettable instance, even the Pentagon. We are quietly taking to the streets, every hour of every day, proving that whenever there is a house full of water or an office full of smoke, there is also a van full of clean.

Be Ready for Whatever Winter Brings

2/9/2020 (Permalink)

Winter time in and around Andover and North Andover can be very beautiful! It can also bring lots of weather hazards. Dressing in layers and taking steps to each your body properly fuel should ensure you can enjoy all that winter has to offer!

1. Wear layers - Many layers trap more heat in than just a big jacket alone

2. Hat and Gloves - Most of the body's heat loss occurs in these extremities so keep them covered. 

3. Stay Dry - Water compounds any cold weather situation and dramatically speeds up heat loss.  For example, wet feet loss heat 25 times faster than dry feet. 

4. Take a break - take frequent, short breaks in a warm dry shelter to let your body heat up.

5. Feed! - Eating warm, high calorie foods will give your body the energy it needs to create body heat. Pasta, warm sugar water/sports drinks, etc. 

Stay Safe and Warm!

Severe Weather Reminders to Keep you Safe!

2/3/2020 (Permalink)

No matter where you reside, at one point or another youll get hit with some severe weather. Most of the time these are routine and part of the yearly weather pattern, but some can create some serious and dangerous problems. Here are tips for preparing for storms, and weathering them safely.

  • Always keep a battery-powered radio in your home so that you can tune to radio stations if you lose electricity. Check or change the batteries frequently.
  • Keep a flashlight in an easily accessible spot on every floor of your home. Check the batteries monthly, and replace them as needed.
  • As a safety precaution before leaving the house on vacation, unplug all electrical appliances except for those lights connected to automatic timers.
  • If you live in a storm-prone area, nail down roof shingles or use adequate adhesive to keep them from blowing off in a violent wind. For roofs with shingles that are not the seal-down type, apply a little dab of roofing cement under each tab.

For more tips - visit https://home.howstuffworks.com/home-improvement/home-diy/projects/storm-safety-tips.htm

Winter Terms to Know!

2/3/2020 (Permalink)

snowy road lined with trees Winter can be beautiful and enjoyable - as well as you're safe!

Winter Terms to Know to keep you and your family safe this winter season!

  • Watch: Dangerous weather conditions may develop. Keep up with the forecast.
  • Warning: Dangerous weather conditions are expected or occurring, and could become life-threatening. Put your safety plan in motion!
  • Advisory: Weather conditions may cause an inconvenience, but if care is taken, should not become life-threatening.
  • Blizzard: Blowing and/or falling snow with winds of at least 35 mph, reducing visibility to a quarter of a mile or less for at least three hours. Winds lofting the current snow pack and reducing visibility without any falling snow is called a ground blizzard.
  • Freezing Rain: Caused by rain falling on surfaces with a temperature below freezing. The rain freezes upon contact with the ground. Large build-ups of ice can down trees and power lines and coat roads.
  • Sleet: Rain/melted snow that has begun refreezing when it reaches the ground. Sleet tends to be softer than hail and is easily compacted. Sleet can make roads slippery very quickly.
  • Wind Chill: The apparent temperature the body feels when wind is factored into the equation.

For more information visit: https://www.weather.gov/grb/winter0

Dressing for Cold Weather

2/3/2020 (Permalink)

Tips for dressing for chilly, cold, and freezing weather Tips for dressing for chilly, cold, and freezing weather

Dressing for Cold Weather

Unlike our beloved four legged friends with warm layers of fur– we rely on warm clothing to keep us warm! Going out during the winter months can be a process. Read on to learn some great tips on how to properly layer up to stay warm and comfortable!

When its  “Chilly” outside (40-50 degrees F)

  • 1-2 layers ( long sleeve tee and sweater)
  • Outer layer to block rain and wind
  • Long pants
  • Warm water proof shoes

When its “Cold” outside (30-15 degrees F)

  • Warm hat and gloves
  • 2-3 long sleeve layers
  • Outer layers to keep out wind and wet snow
  • Water proof boots
  • 1-2 layers of warm insulated pants

When its  just plain “Freezing” outside!

  • Warm hat and gloves
  • 3+ shirts layered, one insulated if possible
  • 2+ layers of pants
  • Face mask
  • Insulated jacket to keep out wind
  • Warm water proof boots
  • Thermal socks

Small Storms can cause Big Problems

2/3/2020 (Permalink)

Snowy field with small hut in back Snow can be beautiful, but be prepared.

At this point most of us living in the Andover area know how to handle the big winter storms. We rush to the grocery store to get milk and bread because we are all convinced we will be in our house for days on end! The storms that bring feet of snow to our area, no school for days, and state of emergency to keep nonessential personal off the roads. You could lose power, which could cause food spoilage or frozen pipes… and let’s not forget if there is a quick warm up right behind it, you could experience flooding. The nice thing about these larger storms is that they give us time to prepare.

BUT what about the smaller storms? The ones that only bring a coating, inch or two of sleet, snow or ice? The ones that they always say won’t cause much of an impact?

Did you know these smaller, less significant storms can actually cause a greater impact to your home and business? Why? Because we don’t prepare as much. We are told they won’t be as big so we tend not to stress as much and let our guard down. Four wheel drive can plow through anything right… wrong!

So... what can you do?

  1. Have a list of your vendors and an emergency ready profile (ERP) completed on your business as an additional add to your continuity plan. It saves you time, in the event this “insignificant storms” turns out to be a really big deal.
  2. Just because there is a storm coming, your business operations cannot come to a halt. Set clear expectations for those in authority as well as non-critical employees in the event an emergency does occur. Is your emergency plan communicated by text, email, or phone call? Is everyone aware of this? It may also be beneficial to subscribe to and send out public transportation updates so no employees are left stranded at your office. Likewise is it acceptable for your employees to arrive late or leave early to ensure their safety?
  3. With smaller storms we tend to not walk the perimeter of our business to inspect for damage or ice accumulation. By not doing this, it can lead to larger issues down the road or worse, a customer becoming injured. It is always a good practice no matter how large or small the storm might be to inspect your property and document everything. You never know when your insurance may need that information.

In the end, the size of the storm shouldn’t matter. As business owners preparation is key no matter what Mother Nature has up her sleeve. Contact your sales and marketing representative @ 978.475.1199 to learn more about the emergency ready profile (ERP) and how it could benefit your business.

Fire Damage requires FAST Response

1/29/2020 (Permalink)

Even a small fire can leave odors for years to come if the impacted areas are not properly cleaned and deodorized. Fire, smoke and soot damage in your home or business can create unpleasant and potentially permanent problems if not responded to quickly with the help of a professional like SERVPRO of The Andovers.

As various materials burn, the smoke travels throughout the structure, leaving odorous residues and deposits on surfaces and in hard to reach places. Unless fast, professional action is taken, these residues and deposits can cause permanent damage to contents and may result in resurfacing odors.

SERVPRO of The Andovers can provide specialized services that rid your home or business of odors left by fire or smoke damage. Any restorable item in affected areas will be professionally cleaned and deodorized, including: furniture, draperies and upholstery, electronics, art, flooring, walls, ceilings, HVAC air ducts, and more.

SERVPRO of The Andovers does not cover up lingering odors with a fragrance, they seek out and remove the sources of the odor. Ask your SERVPRO representative to explain the various deodorization methods available and which will work best for you.

If you or a customer suffers a fire damage or some other accident and require deodorization services please visit our website or contact SERVPRO of The Andovers at 978-475-1199. Whether it's fire, water or mold damage, or just a stubborn odor that refuses to go away, we'll make it "Like it never even happened."