Recent Posts

Faster to Any Disaster in North Andover

9/27/2019 (Permalink)

Hardwood floors with a floor drying mats and yellow tubes running to the machine The faster SERVPRO® of The Andovers arrives on-site to perform water, fire, smoke, and soot cleanup and restoration, the better the results.

Mitigation requires quick action. The faster SERVPRO® of The Andovers arrives on-site to perform water, fire, smoke, and soot cleanup and restoration, the better the results— including lower claim costs.

Within four hours of a loss notification, a crew member of SERVPRO® of The Andovers will be on-site to help ensure a water or fire damage is handled properly by utilizing the following services:

Structural Cleaning After the damage has occurred, your experienced SERVPRO will inspect to determine the extent of damage, then use the specific equipment and cleaning products required to extract, clean, disinfect and protect the different types of surfaces found within the structure.

Contents Cleaning All of the restorable contents in the affected areas will be professionally cleaned and deodorized. Finally, SERVPRO can provide an inventory list of all “to be claimed” items for agents and their policyholders.

Deodorization SERVPRO of The Andovers provides specialized services that rid your insured’s home or place of business of offensive odors left behind due to the water or fire damage. We do not merely cover up lingering odors with a fragrance; they seek out the sources of the odor and remove them. 

Preparing for What May Come in Your Andover Community

9/26/2019 (Permalink)

Words stating National Preparedness Month with Green and Orange on a black background As an employer in your community, having a business continuity plan can help protect your company, its employees and its infrastructure.

As a business owner, insurer or property manager, you are a leader in your community and have the opportunity to set an example for your employees, customers and community to follow.

This year for National Preparedness Month, join your community in preparing for emergencies and disasters of all types, and leading efforts to encourage the community as a whole to become more prepared. “Disasters happen” and not only devastate individuals and neighborhoods, but entire communities, including businesses of all sizes.

As an employer in your community, having a business continuity plan can help protect your company, its employees and its infrastructure, and maximizes your chances of recovery after an emergency or disaster. You can do this by taking three simple steps:

  • Plan to stay in business
  • Encourage your employees to become ready
  • Protect your investment

We must work together as a team to ensure that our families, businesses, places of worship and neighborhoods are ready. At Ready.gov/business, companies can find vital information on how to begin preparing their organization and addressing their unique needs during an emergency. You can also contact your SERVPRO® of The Andovers Professional to find out more on how to be ready when disaster strikes with the Emergency READY Program®.

NFPA and Smoke Detectors in Your Home

9/25/2019 (Permalink)

yellow wall with a curtain rod showing damage from soot Smoke alarms with non-replaceable batteries need the entire smoke alarm unit replaced every ten years.

Smoke alarms save lives when properly installed and maintained, according to the National Fire Protection Association (NFPA).

Test smoke alarms monthly using the test button. Smoke alarms with non-replaceable batteries need the entire smoke alarm unit replaced every ten years. Other alarms need batteries replaced every year, and the unit replaced every ten years. If the alarm chirps signaling low battery, take the proper steps to replace the unit or the batteries immediately. Never disable or remove the battery from an alarm. Almost half of fires where smoke alarms were present but did not activate had missing or disconnected batteries (NFPA).

In larger commercial facilities, hard wired or wireless smoke alarms offer benefits such as not needing to be tested as often and activating throughout the entire building if smoke is detected in just one area (NFPA).

Be sure your home or workplace has a fire emergency plan in place and conduct regular fire drills. For more information on emergency preparedness, contact SERVPRO® of The Andovers at 978-475-1199.

FEMA Helps You Get Prepared

9/24/2019 (Permalink)

Trucks and cars driving past homes and businesses Discuss your needs and responsibilities and how people in the network can assist each other.

This Blog is from the FEMA website on how to make a plan for your family in case of an emergency. It can carry over to your business as well!

Make A Plan

Make a plan today. Your family may not be together if a disaster strikes, so it is important to know which types of disasters could affect your area.  Know how you’ll contact one another and reconnect if separated. Establish a family meeting place that’s familiar and easy to find.

Step 1: Put together a plan by discussing these 4 questions with your family, friends, or household to start your emergency plan.

  1. How will I receive emergency alerts and warnings?
  2. What is my shelterplan?
  3. What is my evacuationroute?
  4. What is my family/household communication plan?

Step 2:  Consider specific needs in your household.

As you prepare your plan tailor your plans and supplies to your specific daily living needs and responsibilities. Discuss your needs and responsibilities and how people in the network can assist each other with communication, care of children, business, pets, or specific needs like the operation of durable medical equipment. Create your own personal network for specific areas where you need assistance.  Keep in mind some these factors when developing your plan:

  • Different ages of members within your household
  • Responsibilities for assisting others
  • Locations frequented
  • Dietary needs
  • Medical needs including prescriptions and equipment
  • Disabilities or access and functional needs including devices and equipment
  • Languages spoken
  • Cultural and religious considerations
  • Pets or service animals
  • Households with school-aged children

Step 3: Fill out a Family Emergency Plan

Download and fill out a family emergency plan or use them as a guide to create your own.

Step 4: Practice your plan with your family/household

Meet Our Crew Member: Izzy

9/18/2019 (Permalink)

crew member with orange banner in the background Isamel "Izzy" Torres is a Crew Chief and has completed our rigorous SERVPRO Employee Certification Training Program.

Isamel "Izzy" Torres is a Crew Chief and has completed our rigorous SERVPRO Employee Certification Training Program along with the IICRC Water and Fire Remediation. This program teaches advanced cleaning and restoration techniques and how to properly use our state-of-the-art equipment. This training program also focuses on listening skills and customer service. 

Izzy has 4 years of restoration experience with SERVPRO. When not working, Izzy enjoys spending time with his family and playing handball.

Meet Our Crew: Juan

9/18/2019 (Permalink)

Crew Member with SERVPRO hat in front of orange and green banner Juan has a strong work ethic and is known around our office for his constant willingness to learn more and take on new tasks.

Juan Rivera is a Production Technician and has completed our rigorous SERVPRO Employee Certification Training Program. This program teaches advanced cleaning and restoration techniques and how to properly use our state-of-the-art equipment. This training program also focuses on listening skills and customer service. Juan has a strong work ethic and is known around our office for his constant willingness to learn more and take on new tasks.

He has been working with SERVPRO® of Lawrence for ten and a half years, while being in the industry for nine and a half.

Juan has two children and enjoys exercising when not at work.

Is Your Business As Prepared as It Could Be?

9/18/2019 (Permalink)

White wall with paint bubbling and peeling due to a water damage with a carpeted floor National Preparedness Month is the perfect opportunity to share the benefits of having a readiness plan in place with your employees.

National Preparedness Month is the perfect opportunity to share the benefits of having a readiness plan in place with your customers, business and family.

The SERVPRO® of The Andovers Emergency READY Profile® (ERP) will help ensure you and your business are always “Ready for whatever happens.”

In the event of an emergency, the SERVPRO® Emergency READY Profile® can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contact information, shut-off valve locations and priority areas. The ERP is also accessible online using your computer or tablet; download SERVPRO’s free Ready Plan app to access this information at any time using your smartphone or tablet.

The ERP establishes your SERVPRO® of The Andovers as your disaster mitigation and restoration provider, giving you access to over 50 years experience and a System more than 1,700 Franchises strong. Knowing what to do and who to call in advance is key to quick response and timely mitigation. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster.

Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood. The best time to plan for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but now, you can plan for it.

The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save a lot of time in the future. Call us today at 978-475-1199 to establish your Emergency READY Profile®.

We Are Looking For Our Next Hero!

7/31/2019 (Permalink)

If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment.

Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero! 

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow. 

Position Requirements 

  • Effective oral communication
  • Basic math skills
  • Experience in cleaning/restoration preferred
  • High school diploma/GED
  • IICRC certifications preferred
  • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
  • Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawls spaces, attics)
  • Ability to sit/stand/walk for prolonged periods of time
  • Ability to repetitively push/pull/lift/carry objects
  • Ability to work with/around cleaning products/chemicals
  • Ability to travel locally and out of state when necessary
  • Ability to successfully complete a background check subject to applicable law 

Pay Rate: negotiable based on experience, with possibility of overtime pay and increases based on merit. 

Please visit our website, if you think you are our next hero and want more information

Required license or certification: Drivers License

Surviving the Storm

5/16/2019 (Permalink)

To help prevent costly damages due to weather, consider taking the following precautions before weather hits.

Summer weather can bring summer storms that can have a huge impact on your home or business if you are not properly prepared. Whether it is heavy rain or damaging winds it can cause serious property damage. While you can't control the weather, you can take steps to be prepared, and help take the sting out of weather.

To help prevent costly damages due to weather, consider taking the following precautions before weather hits.

  • Check your property for downed tree limbs and other problems that could cause serious injuries.
  • Roofs, water pipes and gutters should all be inspected to ensure they are in proper order. Gutter downspouts should be directed away from your home to try and keep water out of the basement. Clear gutters of debris that may have gathered. Leaves and other obstructions can lead to a damming effect, causing roof damage and interior water problems.
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard
  • Inspect all hand rails, stairwells and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.
  • Stay safe if you get caught in the storm, make sure you are safe. If needed, pull over and ride out the storm.
  • Keep SERVPRO of The Andover's phone number handy just in case the outside damage comes in.

When storm damage affects your home, call SERVPRO of The Andovers right away at 978-475-1199.

Flooding In Your Town

5/15/2019 (Permalink)

Having a plan for your home or business is critical for any severe weather event.

FLOODING CAN HAPPEN ANYWHERE

Just because you haven’t experienced a flood doesn’t mean you won’t in the future. It happens fast and can happen anywhere. Having a plan for your home or business is critical for any severe weather event. Keep reading to learn more about protecting yourself, your business, and your property.

Businesses

The right insurance: Most policies exclude flood damage. If you aren’t sure what your policy covers, speak to your agent and clarify what is and is not covered. Consider supplemental flood insurance to protect you and your business.

Documents and critical information: All critical business documents should be backed up and kept in other secured locations. Flood waters can wipe out computers causing data and documents to be lost forever.   

Restoration Company: After a catastrophic event, in order to minimize damage the recovery process should begin as soon as possible. Contaminated waters can grow bacteria and mold not to mention the damage the water can do to a building’s structure. Establishing a partnership with your local SERVPRO® and having an Emergency Ready Profile (ERP) completed on your business can help minimize interruption.